AI Webchat for Local Businesses

Why Your Business Needs an AI Webchat Tool


Most visitors leave a website without ever reaching out. But what if your site could start conversations automatically — and never miss a lead?


Botline’s AI-powered webchat helps local businesses engage visitors in real time, answer FAQs instantly, book appointments, and capture leads — even outside business hours. It’s like having a full-time receptionist, without the salary.

Illustration of a smiling robot chatbot interacting with a woman via a desktop computer and smartphone, symbolising 24/7 AI webchat support.
Illustration of a smartphone displaying a chat conversation between a customer and Botline support, discussing a plumbing issue with a scheduled visit confirmation. The screen includes a UK phone number and the Botline logo.

What’s Included in Botline’s AI Webchat Service

  • Smart Chatbot Built for Your Business

Our AI learns your services and FAQs to deliver fast, relevant answers.

  • Lead Capture & Qualification

Gather contact info, identify hot leads, and send them to your inbox or CRM.

  • 24/7 Website Coverage

Never miss a potential customer — even during evenings, weekends, or holidays.

  • Custom Scripts & Branding

Your chatbot will sound like you and match your brand’s voice and style.

  • Real-Time Alerts & Hand-Off

Get notified when a conversation needs your input and jump in from any device.

Illustration of a woman optimising a Google Business Profile on a large smartphone screen, featuring a storefront icon, star rating, and an “Optimise” button, symbolising local business profile enhancement.

The all inclusive service for all your business needs.

BOTLINE

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